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The success of a business is based on an efficient logistics service and speed of delivery company in India. However, choosing the best courier service in India may not be easy with more than 120+ courier companies offering logistics services at different prices, services, and reliability levels. If you are looking for the best Cash on Delivery (COD) courier services in India for your logistics requirements you need to first determine what your needs are, research on the companies that can meet those needs and then take an informed decision.


What is meant by Cash-on-Delivery service?

COD facility for courier services implies that payment is made by the customer (usually in cash) when the products are delivered either at their office or at home. Today, considering the ease of digital payments, most courier service providers provide online payment options for COD as well.

This article will provide you the top 10 COD courier services providers in India based on pricing and customer service as per online research, and social media ratings.

What are the top 10 Cash on Delivery (COD) courier service companies in India?

Below is a list of the best courier services in India that offer cash on delivery. This list of COD courier services providing companies in India, 2023 is determined by considering many factors – price reliability, faster deliveries and wider reach. You can refer to the details provided below and take an informed decision on which logistics company suits you the best. Here is a list of logistics companies offering cash on delivery courier services:

1.   Blue Dart:

One of the top cash on delivery (COD) courier services in India, this company offers international shipping, pickup and delivery with full-time customer support to address your logistics needs. You can send documents and parcels across locations through Blue Dart without worrying about their safety. Equipped with secure checking procedures so that all shipments are monitored at every stage, this courier company ensures that deliveries reach their destinations on time and securely. They also provide fast approvals for customs clearance thus reducing waiting time for delivery.

2.   FedEx:

This is another top cash on delivery courier services companies in India providing a variety of shipping services for eCommerce industries. The USP of FedEx lies in pricing, customer support, packaging needs to customers around the world and is equipped with tools such as Fedex Ship Manager (FMS) that assists in tracking shipments 24×7

3.   Delhivery:

This app-based COD courier company with operations in Delhi, Gurgaon, Noida and Ghaziabad has a wide range of services for both individuals and businesses. It offers express delivery, cargo pickup, next day logistics, etc. Delhivery has team of customer care representatives available 24/7 via email or phone call for your assistance. It is also a highly tech enabled courier company that enables customers to track order status with tracking ID.

4.   DTDC:

DTDC Courier is an established cash on delivery courier service company in India since 1990. It uses advanced IT and global network infrastructure facilities coupled with human intelligence and commitment.

5.   GATI:

Another of the older players, GATI, headquartered in Mumbai, was established in the year 1990 and currently has a professional team of more than 2500 employees and professionals with experience of 20 years. Some services offered are time-definite delivery (TDD), Next Day Delivery (NDD) and Cash on Delivery (COD). It also handles customs clearance.

6.   XpressBees:

A leading provider of delivery services across the world, this provider also offers free shipping within India. Today, Xpressbees is a trusted name in logistics with efficient deliveries at affordable prices.

7.   Ecom Express:

Founded in 2012, this provider offers services to both small-scale and large businesses. Endorsed with an ISO certification of 14001:2004 for its environment management system, Ecom Express also provides insurance at no extra cost.

8.   Shadowfax:

With an excellent track record of success in logistics, Shadowfax is in operations for the last 5 years. It provides door-to-door service at competitive prices and offers customised delivery schedules. Highly popular in industrial goods, electronics, FMCG products and heavy equipment sectors, this company offers fully tracked services nationwide and globally. This ISO certified provider also has a customer base of over 1600 retailers from fashion and lifestyle retailing, furniture showrooms, malls and hypermarkets etc.

9.  E-Kart:

With over 20 years of experience handling customer logistics needs, E-Kart has been providing logistics management solutions to customers across different sectors, including retail and eCommerce. With a team strength of 1000 people, they offer COD services in all major cities and have their own fleet of vehicles for a faster delivery.

10. DHL (Dalsey, Hillblom, and Lynn):

They are a major international player in the logistics sector with operations in India. DHL covers 26000+ pin codes across the country and offers shipping insurance on all outbound parcels. DHL is also committed towards reducing carbon footprints by reducing wastage. DHL provides options like same day and next day delivery services.

How to choose the best COD courier service provider:

  • Serviceability
  • Limitations on cargo size
  • Freight costs
  • Delivery speed
  • Security and insurance
  • Proof of delivery
  • Adoption of technology

Why many online shoppers prefer Cash on Delivery (COD) courier service?

There is a rise of courier companies in India, many of whom provide a myriad of logistics and transportation services. There are many factors attributed for this surge such as popularity of eCommerce, dropshipping, reverse dropshipping and so on. However, buyers prefer to shop online but are apprehensive to pay money in advance to an unknown seller in fear of the goods not arriving or of receiving inferior goods quality. Opting for COD enables people to receive the goods and then make the payment. Moreover, there is no issues of shipping damages.


To sum up: Choosing the best Cash on Delivery logistics player in India

There are several courier companies in India that will help you to address your logistics needs. Several eCommerce businesses have been successful in creating customer satisfaction by availing these courier services to fulfill their delivery needs on time.


Alternatively, if you are in search of services for partial truck load for your business, consider Tata nexarc Logistics services as your logistics partner. We have partnered with some of the leading names in the logistics industry (e.g., GATI, Delhivery, Rivigo) and can offer the best-prices for PTL shipping services in India. Here, you can compare rates between different vendors and select the one best suited for you. Catering to 19000+ PIN codes in India, we are affordable, reliable, and have no hidden charges attached.

Aditi Bhattacharjee

Aditi is a seasoned content writer with 8 years of experience crafting content for the Tech-driven businesses, and helping them in understanding the complexities in Saas-bases business growth. Her informative writing empowers companies to scale the product better and grow in this landscape.