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India’s steel industry in 2026 is producing and consuming at record levels, yet prices remain near five-year lows. Falling steel prices benefit buyers but strain margins for producers, creating a complex market scenario. Let us explore why strong demand is not translating into higher prices and what it means for steel producers and buyers.

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Delightful customer service in logistics can become the key differentiator for logistics companies in India. In a market that’s already saturated and highly competitive, it’s imperative for logistics providers to provide prompt, trustworthy, multi-channel customer service to keep customers updated and informed. This article discusses the importance of customer service...

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The Government e-Marketplace (GeM) portal in India provides a seamless online platform for government procurement, backed by robust customer care. GeM customer support assists buyers and sellers with registration, payment, technical issues, and order tracking, ensuring efficient, transparent transactions. Self-help resources and escalation processes further enhance user experience.

Nov 12, 2024
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