Data Analytics: Studying data from multiple channels for actionable insights, to identify patterns, predict outcomes, and drive data-driven decision making.

#1 Align analytics to business goals Use tools, find patterns, validate data, and draw insights to identify gaps and find new growth opportunities aligned to business goals.

#2 Stay competitive Research market trends, study competitors, and enable businesses to find avenues for efficiency, and competitive advantage.

#3 Forecast efficiently Identify  problem areas and trends (predictive analysis); evaluate what’s working and what’s not; find solutions for improvement.

#4 Team collaboration Use tools to present data visually for readability. Share with cross-functional teams for relevant inputs for strategy making.

#5 Personalisation Optimise campaigns and personalise communications as per individual needs; identify best channels for user engagement and drive ROI.